Callum Goodship

Worked for Experian during my time at FDM Group as a consultant, before being taken on full time into at first a Junior Salesforce Developer role, before a quick promotion into a full standard developer role. In this role, I developed my skills both within salesforce, as well as within other areas such as DevOps (CICD integrations specifically) and nodejs/AWS Lambda services.

Key achievements include but are not limited to;

• Implementation of Git for Salesforce alongside a CICD Solution using AWS CodePipeline
• Implementation of a pre-authentication system for customers to call through without needing to complete ID&V processes utilising one-time codes
• Implementation of AI Solutions (Einstein Classification) to help reduce miscategorisation of customer queries
• Mentored multiple people onto the team, onboarding them into our systems and work processes
• Integrated with external non-Salesforce systems such as AWS, NICE Telephony, Zingtree and ServiceNow using APIs
• Liaised with business stakeholders to interpret requirements and convert them into technical specifications to be worked by developers.
• This role included hands-on development within Salesforce Servicing Cloud, including programmatic development in Apex/LWC/Aura as well as declarative development such as Flows.

Trained as a full stack software developer gaining experience in Java with Spring Framework, before being deployed to Experian to work on Salesforce as a Salesforce Developer, who then went on to hire me full time at the end of my contract with FDM. See my experience at Experian for further development within this role.

Developed a Discord Bot during my early career that I have continued to maintain, that serves as a reflection of my development as a professional, showing how my skills have advanced from when I started to today.
The current iteration is written in TypeScript with ES6 Syntax, and uses Github Actions for automated unit test runs and deployment, and is available to view on Github.

Key achievements outside of professional enviornments include but are not limited to;

• I have experience as a qualified judge for a popular card game, which doubles as one of my hobbies. Other hobbies include gaming and anime, along with music and theatre
• My gaming is mostly orientated to social gaming with my friends, which can sometimes involve quick learning and team working skills in order to play
• I am involved in a Live Action Roleplaying Group, wherein I play the role of a trader for a group of mercenaries, and manage the groups financing as well as resource distribution
• During my secondary education I was an anti-cyber bullying mentor
• I took part in a regional competition as part of a youth financial investor competition, reaching semi-finals, which involved heavy stock market research
• I was a member of the debating society, and took part in a mock European Parliament regional debate, leading me to develop my skills at public speaking
• From 13 to 15, I attended a drama school, and appeared in some of their productions with semi-major roles
• I was formerly the co-owner of a forum online, and have a moderating history on several other forums which had large user bases
• Achieved Grade 4 in Guitar alongside my music GCSE
• I have also been a moderator for multiple streamers and a music producer in their discord servers and streaming platforms